Our mission and values
Our mission is to bring sustainable energy solutions home to everyone.
Achieving our mission means delivering a safe, socially responsible and competitive service that exceeds the expectations of our customers, our people, our shareholder and the communities in which we operate.
Our values
At the heart of our brand lie our values. They drive our operating principles and our ambitions, and they are fundamental to the way we work. These values, which we share with the other members of the EDF family, are:
- respect for individuals
- respect for the environment
- excellent performance
- social responsibility
- integrity
Our operating principles
We have established a set of operating principles that govern the way we manage our business as we work towards achieving our mission. Transforming our principles into action means:
- delivering essential services and being commercial
- serving our customers, our people and our shareholder
- being profitable and investing for the long-term
- investing in assets and in their environment
These principles underpin our ambitions and shape our relationships with our key stakeholders – our customers, our people, our shareholder and the communities in which we operate.
